Services & Packages
Core Admin Services
Email Management
Proactively managing and organising your inbox; responding where needed, to keep communications clear and efficient.
Calendar & Appointment Management
Maintaining your calendar, coordinating meetings, and issuing timely reminders to keep everything on track.
Project Coordination
Supporting the planning, coordination, and delivery of business projects from start to finish.
Database Management
Ensuring internal systems and databases are regularly updated with key client, product, and project details.
File Organisation
Organising and maintaining files so that documents are easy to locate and well-structured.
Travel Arrangements
Researching and coordinating business travel, including flights, accommodation, and detailed travel schedules.
Canva Graphics
Designing tailored graphics and infographics for use across your website and social media platforms.
Document Preparation
Preparing, editing, and updating business documents, such as reports, contracts, and proposals.
Customer Service
Managing customer and client enquiries via email, chat, or phone.
Transcription Services
Transcribing audio or video content into clear, accurate written formats.
Package Options
Organised
From 5hrs per week
This package is ideal for businesses that require additional support with the day-to-day, giving you more time to focus on leading and growing your business.
Email inbox management and responses
Calendar management, meeting coordination, and reminders
Document preparation, formatting, and editing
Transcription of audio or video content into written documents
Essential support for smooth day-to-day operations
Elevated -
From 10hrs per week
Ideal for growing businesses that need consistent support, project coordination, and systems that stay organised.
Everything in Organised, PLUS:
Project coordination and task tracking
Database management (clients, projects, internal systems)
Cloud file organisation and document management
Customer service support via email or chat
Structured support to keep your business moving forward
Optimised -
From 15hrs per week
A premium service offering proactive, detail-driven support across operations, logistics, design, and customer experience.
Everything in Elevated, PLUS:
Researching business travel arrangements, including flights, accommodation, and itineraries
Canva graphic creation for social media, presentations, or internal use
Priority support and proactive task management
High-level support for leaders who value time and precision
Ad Hoc Support -
Minimum 5hrs per week
Designed for businesses that require flexible, short-term, or overflow support without committing to a monthly package.
Support across all general administrative tasks
Ad hoc support is subject to availability
Hours are allocated weekly and do not roll over
Priority is given to package clients
Not suitable for ongoing projects or systems management
For consistent support and priority availability, a monthly package is recommended.
Custom packages are available upon request - get in touch and let’s find the best fit for you and your business!